For the convenience of our esteemed customers, BAY FINANCE INVESTMENT LIMITED offers you some of our products and services through mobile-optimized websites. In the future, we may also offer you the ability to access some of our products and services through mobile.

As a reputable organization, your privacy and online security is important to us.
The aim of this policy is to keep you informed about the collection, processing, storage and distribution of your information when you access our any of our online platforms either through our mobile or web channels. By accessing or using the services or by accepting our Terms and Conditions (“Terms”) or any other terms that incorporate this Policy by reference, you agree on behalf of yourself or any other organization that you represent (together “you”) that you have read and understood this Privacy Policy and you consent to the collection, use and sharing of information as discussed in this Policy. If you do not agree with this Privacy Policy, do not access or use the Services or the Platforms. The Policy is incorporated into and made a part of our Terms and Conditions

USERS’ PERSONAL INFORMATION

When you visit or use our online services, we may collect personal information from or about you such as your name, email address, mailing address, telephone number(s), account numbers, limited location information (for example, house number and street name), user name and password.

We may also collect identification information such as BVN, driver’s license numbers, NIN, PVC or any other government issued identification where we believe it is reasonably required for ordinary business purposes.

• Deletion of Information

As a regulated financial services institution, we will retain your personal information reasonably required to keep providing services to you. Where we no longer provide services, to you, your information will be stored on our servers to the extent necessary to comply with regulatory obligations and for the purpose of fraud monitoring, detection and prevention.

• Usage and Other Information

In addition to the personal information described above, we may collect certain information about your use of our online services.

For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use and the parts of our online service you access. We or our third-party partners may also use cookies, web beacons or other technologies to collect and store other information about your visit to, or use of, our online services.

USERS’ PRIVACY RIGHTS

This policy describes the Users’ privacy rights regarding Bay Finance Investment Limited’s collection, use, storage, sharing & protection of Users personal information on our platforms and in respect of the services.

User names identification, password or any other piece of information created by users as part of the platform’s access security measure such information will treated as confidential, and will not be disclosed to any third party. We (Bay Finance Investment Limited) reserve the right to disable any user password, identification code, whether chosen by a user or allocated by the platform at any time, if in the opinion of Bay Finance Investment Limited has failed to comply with any of the Terms in this Policy. Where a user suspects that his/ her data/ information or security details has been leaked, the user is free to notify us at below address: Bay Finance Investment Limited, 61 CMD Road, Magodo Phase 2, Lagos, Nigeria.  Email: info@bayfinanceinvestment.com

Users’ right in relation to his/ her Personal Data are as follows:

• the to restrict the processing of Your data
• the right to rectify any inaccurate Personal Data or nay information about him/ her
• the right to have access to your Personal Data
• the right to lodge a complaint to a supervisory authority within Nigeria
• the right to the portability of your Personal data
• the right to be informed about the processing of Your Personal data
• the right to review, modify or erase Your Personal Data and any other information we have about You

USE OF INFORMATION

We use the information discussed above in a number of ways, such as:

Processing applications and transactions;

1. Verifying your identity (such as when you access your account information);
2. Preventing fraud and enhancing the security of your account or our online services;
3. Responding to your requests and communicating with you;
4. Managing your preferences;
5. Performing analytics concerning your use of our online services, including your responses to our emails and the pages and advertisements you view;
6. Providing you tailored content and marketing messages;
7. Operating, evaluating and improving our business (including developing new products and services; improving existing products and services; performing data analytics; and performing accounting, auditing and other internal functions);
8. Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies; and for any other purposes that we may specifically disclose at the time you provide or we collect your information.
9. We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual customers) for various business purposes, where permissible under applicable laws and regulations. Disclosure of Information
10. We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.

USE OF COOKIES

“Cookies” are small amounts of data a website can send to a visitor’s web browser. They are often stored on the device you are using to help track your areas of interest or maintain some application specific data on the visitors’ browser.

When you use our service through the internet, a small amount of cookie will be persisted in your browser which enables our applications to keep and track your session information on our site.

Third party cookies are not read or accessed on our website.

SECURITY OF USERS’ PERSONAL INFORMATION

Bay Finance Investment Limited use reasonable physical, electronic, and procedural safeguards that comply with Federal standards to protect and limit access to users’ personal information from unauthorized access, disclosure, alteration or destruction. We use computer safeguards such as firewalls and data encryption and authorizes access to personally identifiable information only for those employees, contractors and agents who require it to fulfil their job responsibilities

Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information (such as your BVN Or NIN) to us.

UPDATING YOUR INFORMATION

Keeping your account information up-to-date is very important. You may review, or update certain account information by going to our office at 61 CMD Road, Magodo Phase 2, Lagos, and speak with one of our representatives, your financial advisor, or your designated account representative or send mail to:  info@bayfinanceinvestment.com

 

DATA CONFIDENTIALITY RIGHTS

Bay Finance Investment Limited is required to comply with the Nigeria Data Protection Regulation 2019 (”NDPR”) and other relevant laws and regulation regarding reporting requirements in relation to data breaches and report any personal data breach where there is a risk to the rights and freedoms of a User. Where a personal data breach results in a high risk to a user, such a user also has to be notified unless subsequent steps have been taken to ensure that the risk is unlikely to materialize, security measures were applied to render the personal data unintelligible (e.g. encryption) or it would amount to disproportionate effort to inform the User directly. A public communication must be made where in the later circumstances or an equally effective alternative measure must be adopted to inform such a User, so that he/she can take ant necessary remedial action.

 

CHANGES TO THIS POLICY

We may change this Online Privacy Policy from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. Any changes to this Online Privacy Policy will become effective when posted unless indicated otherwise.

GOVERNING LAW

This policy is made according to the provisions of NDPR and any other relevant Nigerian Laws, regulations or international conventions applicable to Nigeria

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via info@bayfinanceinvestment.com